Accessibility Statement

This accessibility statement applies to the Hammersmith and Fulham Local Safeguarding Children Partnership website.

This website is run by Hammersmith & Fulham Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most PDFs aren’t fully accessible to screen reader software
  • error messages are not read out by screen reader software
  • some links are presented in their web address form
  • some links do not have the correct description for assistive technologies

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email us at LSCP@lbhf.gov.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email us at LSCP@lbhf.gov.uk

We’ll consider your request and get back to you in 10 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Hammersmith & Fulham Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Contact us form

Required fields are visually only indicated by a red asterisk (*). This fails WCAG 2.1 success criteria 1.4.1 (Use of colour) and 3.3.2 (Labels and instructions).

Assistive technology users are not alerted to the error message that appears at the bottom of the page. This fails WCAG 2.1 success criterion 3.3.1 (Error identification). The error message also isn’t helpful in telling users what is wrong. This fails WCAG 2.1 success criterion 3.3.3 (Error suggestion).

Link descriptions

The image links on the homepage and About page all have the same link name ‘image image with no title’ and this will be read out by screen readers and other assistive technologies. This fails WCAG 2.1 success criterion 2.4.4 (Link purpose – in context).

On various pages through out the website, some links are presented in their web address form rather than descriptive links. This fails WCAG 2.1 success criterion 2.4.4 (Link purpose – in context).

Image galleries

The images in the galleries on the safeguarding contacts and hot topic pages are included in the page tabbing sequence as they are presented as links. However when you interact with them nothing happens. The images are also missing alternative text so the file name is read out as the link name to screen reader users. This fails WCAG success criteria 1.1.1 (Non-text content) and 2.4.4 (Link purpose – in context).

PDFs

Documents on this website have various accessibility issues include missing:

  • text alternatives for images
  • document structure properties such as headings and bookmarks
  • a default document language
  • titles or have non-descriptive titles

If you come across a document you’re unable to use, contact us to request an accessible alternative document.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

Third part content

We have published documents by third parties such as the UK government and the charity Mind. We are not responsible for the accessibility of these documents.

Preparation of this accessibility statement

This statement was prepared on 23 May 2024. It was last reviewed on 23 May 2024.

This website was last tested on 23 May 2024 against the WCAG 2.1 AA standard.

The test was carried out by Hammersmith & Fulham Council. The pages were tested using automated testing tools, NVDA and keyboard navigation by our website team.